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Outreach reasons and targets

Cold outreach isn’t a single activity. A sales prospecting note to a CFO and a press pitch to a journalist look superficially similar — short, personalised, with an ask — but everything that actually drives results is different. The target audience, the definition of a “good fit”, the message angle, and what counts as success all differ.

LeadHunter makes that explicit with a goal on every campaign. Pick one when you create the campaign and the rest of the platform adapts: the ICP framing, the fit-scoring rubric, the message-draft tone, and the bulk-add guardrails all shift to match what you’re actually trying to accomplish.

The eleven goals cover the reasons businesses actually do outbound. Pick the one closest to your intent; the default is Sales prospecting, which is what most outbound is.

GoalWhat it’s forWho you’re targeting
Sales prospectingFind companies likely to buy.Decision-makers at companies matching your buyer persona.
Partnership / resellerRecruit resellers, integrators, affiliates.Companies whose customers also need what you sell.
Press / visibilityGet coverage.Journalists, publications, podcasts, newsletters in your space.
Influencer / communityReach amplifiers.Creators and community leaders with audience overlap.
Investor outreachRaise capital.VC funds, angel investors, family offices whose thesis fits your stage.
RecruitingSource candidates.People matching the role’s skills and seniority.
Customer expansionUpsell or cross-sell.Existing customers who’d benefit from more product.
Win-back / reactivationRe-engage lost accounts.Former customers worth a second pass.
Event invitationDrive attendance.People the event is relevant to (no constraints on relationship type).
Research interviewsRecruit participants.People whose perspective is valuable to your research.
RenewalLock in renewals.Current customers approaching the end of a term.

Setting a goal isn’t a one-way door — you can change it on the campaign detail page if the angle shifts. Switching the goal re-applies the new guardrails on subsequent bulk-adds; existing accounts stay in the campaign and their fit scores stay as last computed (rescore explicitly if you want fresh scores under the new framing).

What changes when you pick a non-default goal

Section titled “What changes when you pick a non-default goal”

Five things adapt to the goal you choose:

When you generate or revise the ICP, the AI is told what kind of target to model. For a Press campaign that means “publications, journalists, podcasts that cover our space and reach the audience we want — editorial slant matters more than company size”. For a Recruiting campaign it’s “candidates with the skills, experience, and seniority we’re hiring for”. For Partnership it’s “companies that would be strong resellers, integration partners, or affiliates”.

You still get the same ICP card with industries / target roles / pain points — but the values reflect the goal. A press ICP will list editorial domains as industries and roles like “Senior Editor” or “Reporter” as job titles. A recruiting ICP will list adjacent companies and the role’s level. The structure is consistent so you can review and revise it the same way; only the content shifts.

See ICP and scoring for how the ICP is generated and refined.

Fit scoring still produces a 0-10 number with a typed list of reasons (positives, negatives, neutral context). What changes is what is being scored against.

  • For Sales, the score answers “how well does this match our buyer profile?” — industry alignment, size, signals in the website that suggest the pain points.
  • For Partnership, the score answers “how strong a partner would this be?” — shared audience, product complementarity, credibility as a reseller or integrator.
  • For Press, the score answers “is this the right outlet for our story?” — editorial coverage of the space, audience size and engagement, editorial angle compatibility.
  • For Recruiting, the score answers “how well does this person fit the role?” — skills alignment, level, recent stack, signs of openness.

The numbers mean the same thing — 8–10 is excellent, 5–7 is moderate, 0–4 is mismatch — but the axis the score is rated against changes with the goal. A score of 9 in a Press campaign means “highly relevant outlet, will probably take the pitch”; a 9 in Partnership means “strong shared-audience partner”.

3. The outbound message intent matches the goal

Section titled “3. The outbound message intent matches the goal”

When you draft a message, the AI starts with what kind of message it’s writing. A Sales draft is a short cold opener that introduces the product and asks for a call. A Press draft is a pitch with a newsworthy angle up front, no sales language, and a concrete offer (data, an interview, an exclusive). A Partnership draft proposes collaboration, not a sale. A Recruiting draft is a sourcing note specific to the role with a low-friction next step.

You’ll see the difference even with identical product context and the same target account. The tone, the call-to-action, and the opening hook all shift to fit the goal. You can still translate, edit, or rewrite — the AI is giving you a starting draft that matches the goal, not a final message.

See Messaging for the full conversation log.

LeadHunter’s guardrails — the rules that decide who’s allowed into this campaign — depend on the goal. A few invariants survive everything:

  • do_not_contact accounts are always blocked. This is a hard GDPR / opt-out rule. No goal, no flag, no flow can override it. To re-engage someone on DNC, change their status manually first.
  • personal_network accounts are always hard-blocked. Bulk-blasting your warm personal contacts through a campaign is always the wrong move — that’s what a one-off intro is for. No goal flips this.
  • competitor accounts are hard-blocked for most goals, but admitted for press / event / research. A trade publication that covers your competitors is still a valid press pitch target; a roundtable invites peers; market research routinely interviews competitor employees. For the other goals (sales, partnership, investor, recruiting, expansion, win-back, renewal, influencer), competitors stay hard-blocked.

Everything else flexes per goal:

  • A Sales campaign soft-blocks supplier / investor / press / analyst / candidate accounts — they’re not buyers, you can override per type if you really want.
  • A Press campaign admits press and influencer accounts by default — they’re the target. It still soft-blocks suppliers and candidates.
  • A Recruiting campaign admits candidate accounts and blocks the others.
  • A Customer expansion or Renewal campaign treats customers as the target audience — they’re not blocked, they’re who the campaign is for.
  • An Event or Research campaign has no soft-blocks at all — anyone might attend or be interviewed.

When you bulk-add accounts to a campaign and the guardrails block some of them, the UI tells you exactly which accounts were skipped and why — DNC, customer status, competitor, supplier, and so on — with a “flip this flag to include them” message where overrides apply.

5. The “what’s success” semantics adjust

Section titled “5. The “what’s success” semantics adjust”

For a Sales campaign, success is the account became a customer. For Press or Influencer or Investor, success is they replied — coverage and meetings come from there. For Partnership, success is they became a partner. For Recruiting, they engaged about the role. For Win-back, success is again became a customer (after having been lost). For Renewal, it’s they renewed (stayed a customer through the renewal date).

The dashboard funnel routes the closed event per goal:

  • Sales, customer expansion, win-back, renewal close when the account transitions to status=customer — the legacy meaning, unchanged.
  • Partnership, press, influencer, investor, recruiting, event, research close when the account first replies. For these goals “they responded” is the success metric — a journalist replying is a press hit; a candidate replying is a recruiting win.

So a press campaign that gets one outbound + one reply shows responded=1 and closed=1 (they are the same event for press). A sales campaign with the same shape shows responded=1 and closed=0 until the account also transitions to customer. The initiated and responded columns are universal across goals; only closed adapts.

Partnership and customer-expansion currently use the inbound-response signal as a proxy — the cleaner signals (partner relationship-type acquired, customer usage expanded) aren’t tracked in audit-log form yet.

A few rules of thumb:

  • If it’s sales, pick Sales. It’s the default for a reason. Most outbound is sales.
  • If it’s not sales but you want to reach a company (not a person at a specific role), pick the closest match. Partnership for resellers/integrators; Press for media; Investor for funds; Event for invites; Research for interviews.
  • If it’s not sales but you want to reach a person in a specific role, pick Recruiting. Influencer / Press also reach people, but they’re targeting publications or creators with platforms — Recruiting is for the candidate-as-individual case.
  • For existing customers, pick Customer expansion (upsell) or Renewal (lock-in). They differ in the message intent — expansion leads with new value, renewal leads with a soft “still on track to renew?”.
  • For lost customers, pick Win-back. It’s tonally different from a fresh sales pitch — leads with what’s changed since you parted ways.

If your intent doesn’t fit cleanly, start with the closest goal and switch later if needed. The cost of switching is one click; the cost of using “Sales” for everything is a long tail of messages and scores that don’t match what you’re actually doing.

A worked example: three campaigns on one product

Section titled “A worked example: three campaigns on one product”

Same product, same company, three different goals:

  • Campaign A — Sales prospecting. ICP: directors of marketing at B2B SaaS companies with 50-200 employees. Scoring rubric: rate fit as a buyer. Message intent: cold opener proposing a 15-minute call. Blocked: customers, suppliers, press, investors, analysts, candidates.

  • Campaign B — Press / visibility. ICP: tech publications and podcasts covering go-to-market / sales tooling. Scoring rubric: rate fit as a press outlet. Message intent: pitch a newsworthy angle (new launch, surprising data, fresh perspective). Blocked: competitors, personal network. Press accounts are the target, so they pass.

  • Campaign C — Customer expansion. ICP: existing customers using the basic plan with growing team size. Scoring rubric: rate expansion potential. Message intent: friendly account-management nudge mentioning a specific upgrade fit. Blocked: nobody who’s not already a customer matters here.

Each campaign uses the same Product (same description, same example URLs) but produces completely different ICPs, score reasons, message drafts, and audience lists — because the goal sets all of that.